Help

Step-by-step guides to using Snack App: receiving reminders, keeping streaks alive, backing up your data, and syncing your workouts from Apple Health and Android Health Connect.

• Notifications & reminders Turn reminders on or off, choose when they fire, and snooze them - plus Apple Watch troubleshooting.
• Streaks, grace days & pauses Miss a day without losing your streak - and pause it when you're away.
• Back up & restore your data Automatic backup to your own iCloud or Google Drive - or manual export to Dropbox, Box, and other cloud storage providers - and how to restore your data on a new phone.
• Sync with Apple Health Import your iPhone workouts automatically, so you don't have to re-enter them manually.
• Sync with Health Connect (Android) Import your Android workouts - including the Samsung Health setup that trips people up.

Still stuck, or found something these guides don't cover? Email help@getsnack.app and we'll get back to you.